Privacy Policy
We ask that you read this website privacy policy carefully as it contains important information on who we are, how and why we collect, store, use and share personal information, your rights in relation to your personal information and on how to contact us and supervisory authorities in the event you have a complaint.
Who We Are
This website is operated by VV Energy Oil Gas Technology. The company may be referred to as ‘we’, ‘us’ or ‘our’. We collect, use and are responsible for certain personal information about you. When we do so we are regulated under the General Data Protection Regulation which applies across the European Union (including in the United Kingdom) and we are responsible as ‘controller’ of that personal information for the purposes of those laws.
Our Website
This privacy policy relates to your use of our website, https://www.vvenergyoilgastech.com/ and all products and services offered by VV Energy Oil Gas Technology.
Our Collection And Use Of Your Personal Information
We collect personal information about you when you access our website, register with us, contact us, send us feedback, purchase products via our website, post material to our website and complete customer surveys or participate in competitions via our website.
We collect this personal information from you either directly, such as when you register with us, contact us or purchase products via our website or indirectly, such as your browsing activity while on our website (see ‘Cookies’ below).
The ‘personal information’ we collect about you depends on the particular activities carried out through our website. Such information includes:
- Personal Data: your name, username, log-in details, title and date of birth
- Contact Data: your billing address, delivery address, email address and telephone number
- Financial Data: account and payment details
- Feedback Data: details of any feedback you give us by phone, email, post or via social media
- Profile Data: information about the services we provide to you, log-in details and username
- Usage Data: information about how you use our website and products
- Technical Data: your internet address, log-in data, browser name, type of computer
- Marketing and Communications Data: includes your preferences in receiving marketing from us and your communication preferences
We use this personal information to:
- Create and manage your account with us
- Verify your identity
- Provide goods and services to you
- Customise our website and its content to your particular preferences
- Notify you of any changes to our services that may affect you
- Improve our services
- Process payments / credits
- Debt recovery
This website is not intended for use by children and we do not knowingly collect or use personal information relating to children.
Our Legal Basis For Processing Your Personal Information
When we use your personal information, we are required to have a legal basis for doing so. There are various different legal bases upon which we may rely, depending on what personal information we process and why.
The legal bases we may rely on include:
- Consent: where you have given us clear consent for us to process your personal information for a specific purpose
- Contract: where our use of your personal information is necessary for a contract we have with you, or because you have asked us to take specific steps before entering into a contract
- Legal obligation: where our use of your personal information is necessary for us to comply with the law (not including contractual obligations)
- Legitimate interests: where our use of your personal information is necessary for our legitimate interests or the legitimate interests of a third party (unless there is a good reason to protect your personal information, which overrides our legitimate interests)
For further details on when we collect personal information, what we collect as well as how we use it, please read the following sections:
Who We Share Your Personal Information With
We do not sell, trade, or rent your personal identification information to others.
We may share generic aggregated demographic information not linked to any personal identification information regarding visitors and users with our business partners, trusted affiliates and advertisers for the purposes outlined above.
We may also share your personal information with third party service providers to help us operate our business and our website or administer activities on our behalf, such as sending out newsletters or surveys. We may also share your information with our delivery partners (to deliver our products to you), professional advisers (such as lawyers, accountants, bankers, and insurer’s to obtain their advice and services), Trustpilot (customer reviews), our email platform provider, (printing and delivery), Facebook and Instagram (marketing) and third parties to whom we may choose to sell, transfer, or merge part or all of our business or assets, in which case the new owners, may use your personal information in the same way as set out in this privacy notice.
Some of those third-party recipients may be based outside the European Economic Area in which case any such transfer will comply with the applicable data protection laws. Where a transfer takes place outside of the EEA, we ensure that your personal information is only disclosed to the relevant individuals who need access to your personal information to comply with our instructions and who are subject to a duty of confidentiality.
We have procedures in place to deal with a suspected data breach and will notify you and the regulator where we are legally required to do so.
We will share personal information with law enforcement or other authorities if required by applicable law.
We will not share your personal information with any other third party.